Are you in crisis? There are options 24/7. Help is now just a text or chat away.
Depression, self-care, anxiety, addictions, thoughts of suicide or not sure where to turn because you have something on your mind.
If you are dealing with a crisis or issue and having troubles talking about it (it can be tough to say it out loud).
CMHA Thunder Bay is excited to announce help is now just a text away. With CMHA Thunder Bay 24/7 phone line, you can call, text or chat with trained crisis response workers for support anytime, about anything via text message.
Your texts or chats will remain confidential. Our 24/7 texting service is free and available. You will need a data plan, or access to WIFI. To start using texting services, text 807-346-8282, after that, you’ll be connected to a trained crisis response worker who can ‘talk/text’ to you about any issue.
You can end the conversation at any time by texting the word STOP – this means that we will not send you a message unless you text again. How to use the line:
STEP 1: Text 807-346-8282 from anywhere, anytime, about anything
STEP 2: A trained crisis response worker receives the text and lets you know they’re here to listen.
STEP 3: A trained crisis response worker will then text back and forth with you. You never have to share anything you don’t want to. The crisis response worker will help you sort through your feelings asking questions, empathizing, and actively listening, hopefully moving you from a crisis moment to a safe moment.
STEP 4: The goal of any conversation is to get you to a calm, safe place. That means providing you with a referral to further help, or sometimes just being there and listening.
STEP 5: You can end the conversation at any time by texting the word STOP – this means that we will not send you a message unless you text again.